Last Updated: August 1, 2026
These Terms of Service govern all technical solutions, hardware sourcing contracts, and IT deployments provided by Arka Solutions & Services.
Equipment (Dell servers, Cisco switches, Lenovo nodes) is sourced under vendor-authorized guidelines. Lead times are subject to manufacturer supply pipelines. Title to all components transfers to the client only upon complete settlement of invoices.
On-site technician checkups, emergency switch replacements, and helpdesk ticketing resolutions are handled strictly in accordance with client-approved AMC (Annual Maintenance Contract) tiers. Delays caused by utility blackouts or network failures fall outside the penalty scope.
Our engineering setups for VLSI software managers (like Synopsys FlexLM hosts) are configured to license counts specified in client agreements. Modifying daemon configuration parameters manually after verification releases Arka from troubleshooting liabilities.