Last Updated: August 1, 2026
At Arka Solutions & Services, we prioritize the confidentiality and security of our clients. This Privacy Policy details how we handle information, credentials, and telemetry gathered during hardware sourcing, network engineering, and system operations.
We compile essential contact details (such as names, company addresses, corporate emails, and phone numbers) exclusively via support tickets and consulting requests. During AMC and FMS operations, we may access hardware specs, configurations, and license network variables necessary to debug system anomalies.
Client network access keys, VPN configurations, and licensing files (such as FlexLM daemons for VLSI tools) are encrypted. We never share or transfer this configuration data to external hardware vendors or third-party networks without explicit consent.
All customer ticket logs and configuration checklists are stored within secure localized servers (backed up with RAID 6 arrays and encrypted cloud sync protocols). Support logs are automatically archived after contract completion.